Emanem Group Limited and its Fowlers Estate Agents subsidiaries ("Fowlers") are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data Fowlers collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how Fowlers will treat it.

For the purpose of the Data Protection Act 1998 (the Act) and the EU General Data Protection Regulation (GDPR), the data controller is Marcel Hoad, registered office: Buckingham House, Myrtle Lane, Billingshurst, West Sussex, RH14 9SG

Information Fowlers may collect from you

Fowlers may collect and process the following data about you:

  • Information that you provide by filling in forms on our site www.fowlersonline.co.uk (“our site”). This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. Fowlers may also ask you for information when you report a problem with our site.
  • Information or materials that you provide in any other form including by way of electronic media storage device or in hard copy.
  • If you contact us, Fowlers may keep a record of that correspondence.
  • Fowlers may also ask you to complete surveys that Fowlers use for research purposes, although you do not have to respond to them.
  • Details of transactions you carry out through our site.
  • Details of your visits to our site and the resources that you access.

IP addresses

Fowlers may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

Cookies

For the same reason, Fowlers may obtain information about your general internet usage by using a cookie file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. Some of the cookies Fowlers use are essential for the site to operate.

Fowler’s websites do not directly use cookies to function, they use a process called PHP_Sessions which do not track or collect personal detail.  They are stored directly on the server and not visitors machines, they also expire automatically and very quickly.

However, Fowlers websites do use 3rd party applications that use cookies for tracking purposes,  these come as part of the following (examples):

  • Google Analytics
  • Google DoubleClick
  • ShareThis (Sharing pages on Ryhurst)
  • Embedding Videos (YouTube or Vimeo)
  • Embedding Social Media Feeds

If you register with us or if you continue to use our site, you agree to our use of cookies.

Where Fowlers store your personal data

All information you provide to us is stored on our secure servers. Where you have completed a form on our site, your personal data will be stored and processed in Jupix property software. Jupix is marketing automation software that we use for assisting with marketing initiatives on our website, and for sending marketing emails. Jupix allows us to collect personal data.

Please refer to Jupix’s Privacy Policy for information on data storage and security.  

Unfortunately, the transmission of information via the internet is not completely secure. Although Fowlers will do our best to protect your personal data, Fowlers cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once Fowlers have received your information, Fowlers will use strict procedures and security features to try to prevent unauthorised access.

Uses made of the information

Fowlers use information held about you in the following ways:

  • To ensure that content from our site is presented in the most effective manner for you and for your computer.
  • To provide you with information, products or services that you request from us or that Fowlers feel may interest you, where you have consented to be contacted for such purposes.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To notify you about changes to our service.

Fowlers may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services that may be of interest to you and Fowlers or they may contact you about these.

If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which Fowlers collect your data.

Disclosure of your information

Fowlers may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

Fowlers may disclose your personal information to third parties:

  • In the event that Fowlers sell or buy any business or assets, in which case Fowlers may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If Fowlers are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply and other agreements; or to protect the rights, property, or safety, of us, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. Fowlers will usually inform you (before collecting your data) if Fowlers intend to use your data for such purposes or if Fowlers intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms Fowlers use to collect your data.  You can also exercise the right at any time by contacting us at Storrington@fowlersonline.co.uk  

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that Fowlers do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

If you have subscribed to any of our marketing emails, you have the right to unsubscribe at any time:

Click here to unsubscribe – please link to email

Alternatively, you can email us on storrington@fowlersonline.co.uk, or call us on 01903 745844

Under the GDPR, you have the right to request a copy of the information that we hold on your. If you would like a copy of all the personal data we hold about you, email us at storrington@fowlersonline.co.uk, or write to us at the following address:

How to contact us

By email: storrington@fowlersonline.co.uk,

By post: Fowlers Estate Agents, 3 The Square, Storrington, West Sussex, RH20 4LW

By phone: 01903 745844